The 4 Most Unanswered Questions about Services

Category: Uncategorized | 10 September 2018

Choosing a Fire Protection Company

Companies spend a lot to purchase fire protection systems, but if these are not properly installed and maintained, their investment can easily go down the drain. The question is, how do you choose the right contractor for the project?

Industry Background

Whether you’re considering a company that has been around for one or ten years, each contractor has its own background story. Try to be as thorough as possible as you check. Look for OHSA or EPA citations, or outstanding judgments or claims over the last five years. This kind of information can be crucial as you decide to go or not to go with a particular contractor.

Interviewing a Prospective Contractor

Before deciding on a certain fire protection contractor, know the following:

> How many qualified engineers and OHSA 10-hour certified workers are in the workforce

> Number of technicians with NICET certification and what areas they specialize in

> Whether they are usually on or over budget

> Number of years in the industry

> Frequency of training or seminars provided to workers

> Whether they are bonded and insured

> Whether a dedicated job manager will be provided for your project

General Reputation

Aside from a company’s technical background, you’d also like to look into their “people background” – their reputation. Ask your prospect for references and companies they have worked with in the past. Go over online reviews too, but to make sure you’re reading credible testimonials, stay with trusted consumer sites like Yelp or Angie’s list. Search for details. What specific issues or complaints were there, if any? But remember that all contractors will get both positive and negative reviews anytime. Focus on the total vibe that receive.

Familiarity with the Team

Installing a fire protection system is a huge undertaking that can take up to months or years to complete. That means you will be working with your contractor and the entire team for quite a while. In other words, you have to be familiar with them, especially the people you should approach when issues or problems come to fore. You need to know the personnel who will be able to help you in various situation, such as a piece of equipment going missing or an employee who is not working as expected.

Personal Chemistry

Finally, another reason you should know the people who will be working on your project is that you want to gauge if your personalities will be a good mach. Again, you will be spending quite some time with these people, and you don’t want that feeling of being stuck when you realize midway through the project that they are very unprofessional or arrogant. You should have a working relationship that is likely to flourish instead of bringing out the worst in you.

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